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Basic Up to 15 workstations, business-hours support Standard Up to 50 workstations, 24/7 support, servers and network Premium Dedicated team, 15-minute response Project-based One-off work at a fixed quote Free IT audit Infrastructure assessment in 5 days
IT outsourcing and technical support Requests, on-site engineers, 24/7 Service Desk Support levels and SLA Response time fixed in the contract System administration Windows and Linux servers, AD, virtualisation IT infrastructure Core environment, assessment, VDI Networks and telecom Structured cabling, design, audit and monitoring Low-voltage systems Video surveillance and access control Cloud services and hostingNew VPS/VDS, servers for 1C and Bitrix, S3 Backup Backups, cloud storage, recovery plan
Regulatory requirements 152-FZ, personal data, documentation Protection of systems and data Infrastructure, applications, databases, WAF Monitoring and control SOC, vulnerability scanners, antivirus protection Security tools Supply and deployment of security tools, VPN and cryptography
Websites and web development From a business card site to a B2B platform on 1C-Bitrix E-commerce and integrations 1C exchange, payments, delivery, marketplaces Bitrix24 and portals Portal and CRM implementation, licences Custom development Purpose-built services, mobile applications Testing and QA Functional, load and automated testing
Artificial intelligenceNew AI implementation, strategy, staff training Data and analytics Data quality, warehouses, document processing Consulting and audit Digital strategy, systems and architecture audit Marketing Audit, sales funnel, consulting
Workstations Desktops, laptops, peripherals, consumables Servers and networks Servers and storage, network hardware, UPS Retail equipment Online POS, product labelling, scanners Software Antivirus, development and admin software Training Corporate, group and individual
Not sure what to choose? We will run a free infrastructure assessment in 5 days Request an audit
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Import substitution Migration to Russian software and hardware 152-FZ compliance Documents and safeguards ready for an inspection Office relocation Network, servers and workstations at the new site Opening a branch Standard setup and a link to head office Remote work VDI, 1C access, secure channels Downtime protection Backups, monitoring, recovery plan
Retail and e-commerce POS, product labelling, online store, 1C exchange Manufacturing Shop-floor networks, servers, accounting systems Healthcare Personal data protection, fault tolerance Construction Site-to-site connectivity, workstations, CAD Logistics Warehouse, data terminals, integrations and monitoring Public sector Import substitution, portals, FSTEC requirements
Small business Up to 15 workstations, basic support Mid-sized business Servers, network and 24/7 support Large business Dedicated team, SLA, reporting Branch network One IT standard across every location
No suitable scenario? Describe your task and we will propose a solution that fits your terms Submit a request
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What is included

For a single computer we do it by hand; for an estate of ten machines or more we prepare an image, which is several times faster and gives identical workstations.

Discuss the scope

Preparation

We copy the data, export the mail and save bookmarks and licence keys.

System installation

Windows or Linux with current updates and drivers for the specific hardware.

Software

Installed from an agreed list rather than from the user memory.

Restoring data

Documents, mail and application settings back where they were.

Joining the domain

Connecting to the user directory, applying policies and mapping network drives.

An image for the estate

A reference image from which identical workstations are deployed.

How the work runs

One machine takes a few hours. An estate of twenty workstations from an image takes one to two days.

01

Inventory

What is installed, where the data sits, which licences and specialist applications exist.

02

Backup

A full copy before starting. Always, even when it seems there is nothing important there.

03

Installation

System, drivers, updates and software.

04

Restore and check

Data, mail and printing. We check with the user that everything is in place.

The data is almost never where the user thinks it is. The desktop, the downloads folder, a local mail archive, files inside an application directory. That is why a full disk image is taken before a reinstall rather than selectively copying the folders that seem important.

Frequently asked questions

Yes, if the procedure is followed. We take a full disk image before starting and restore the data after the installation. The copy is kept for some time afterwards in case something turns up later.

Not always. The cause is often insufficient memory, a mechanical hard drive or a dozen applications in startup. We look at what is happening first: replacing the drive with an SSD usually helps more than a clean system.

Before reinstalling we collect the keys and accounts. For software tied to hardware we check in advance whether it can be transferred. That is exactly where people trip up when reinstalling on their own.

Other services in this area

The whole area
Service PC optimisation and virus removal Getting the speed back without replacing hardware Service Server administration Windows and Linux: configuration, updates, monitoring Service Active Directory setup The domain, group policies and access rights Service Virtualisation Several servers on one machine, with redundancy

We will reinstall your systems

Tell us how many machines there are and what has to run on them. For an estate we will prepare an image, which is faster and cheaper.