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Basic Up to 15 workstations, business-hours support Standard Up to 50 workstations, 24/7 support, servers and network Premium Dedicated team, 15-minute response Project-based One-off work at a fixed quote Free IT audit Infrastructure assessment in 5 days
IT outsourcing and technical support Requests, on-site engineers, 24/7 Service Desk Support levels and SLA Response time fixed in the contract System administration Windows and Linux servers, AD, virtualisation IT infrastructure Core environment, assessment, VDI Networks and telecom Structured cabling, design, audit and monitoring Low-voltage systems Video surveillance and access control Cloud services and hostingNew VPS/VDS, servers for 1C and Bitrix, S3 Backup Backups, cloud storage, recovery plan
Regulatory requirements 152-FZ, personal data, documentation Protection of systems and data Infrastructure, applications, databases, WAF Monitoring and control SOC, vulnerability scanners, antivirus protection Security tools Supply and deployment of security tools, VPN and cryptography
Websites and web development From a business card site to a B2B platform on 1C-Bitrix E-commerce and integrations 1C exchange, payments, delivery, marketplaces Bitrix24 and portals Portal and CRM implementation, licences Custom development Purpose-built services, mobile applications Testing and QA Functional, load and automated testing
Artificial intelligenceNew AI implementation, strategy, staff training Data and analytics Data quality, warehouses, document processing Consulting and audit Digital strategy, systems and architecture audit Marketing Audit, sales funnel, consulting
Workstations Desktops, laptops, peripherals, consumables Servers and networks Servers and storage, network hardware, UPS Retail equipment Online POS, product labelling, scanners Software Antivirus, development and admin software Training Corporate, group and individual
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Import substitution Migration to Russian software and hardware 152-FZ compliance Documents and safeguards ready for an inspection Office relocation Network, servers and workstations at the new site Opening a branch Standard setup and a link to head office Remote work VDI, 1C access, secure channels Downtime protection Backups, monitoring, recovery plan
Retail and e-commerce POS, product labelling, online store, 1C exchange Manufacturing Shop-floor networks, servers, accounting systems Healthcare Personal data protection, fault tolerance Construction Site-to-site connectivity, workstations, CAD Logistics Warehouse, data terminals, integrations and monitoring Public sector Import substitution, portals, FSTEC requirements
Small business Up to 15 workstations, basic support Mid-sized business Servers, network and 24/7 support Large business Dedicated team, SLA, reporting Branch network One IT standard across every location
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What is included

The audit is built on analytics and accounting data rather than on opinions about which channel is better.

Discuss the scope

Analytics setup

First we check whether the goals are recorded correctly at all. The data is often distorted.

Acquisition channels

Cost per lead and per deal for each channel, not just the cost per click.

The funnel

Where people drop off: on the site, on the form, at the call stage, at the proposal.

Response speed

How long a lead waits for a reply. The difference between five minutes and two hours is several times the conversion rate.

Lead quality

How many are irrelevant and which channels they come from.

Report

What to fix first, with an estimate of the effect.

How the work runs

Two to three weeks: a week to gather data, the rest for analysis and conclusions.

01

Data check

Whether goals and tags are correct. Without this the entire analysis is built on sand.

02

Collection

Exports from analytics, ad accounts and the accounting system for a comparable period.

03

Analysis

We match spending against results for every channel and every funnel stage.

04

Report

Prioritised findings with a clear estimate of what fixing each one gives.

The most common finding is leads that nobody handled. The form emails a mailbox that is checked once a day, or the messages go to spam. The company increases its advertising budget without noticing that it is losing enquiries it has already paid for.

Frequently asked questions

It is, but it will be incomplete. The first thing we do is set up correct goal tracking, without which cost per lead by channel cannot be calculated. After a month of data collection the picture becomes complete.

No, we handle the technical and analytical side: goal tracking, form integration with the CRM, site speed and removing losses. Running campaigns is an agency job, and we say plainly where our part ends.

Start with the two or three largest by spend. Auditing them all at once drags on and spreads attention thin, while the main losses are usually where the most money goes.

Other services in this area

The whole area
Service Sales funnel setup Deal stages in the CRM and control over lead handling

We will audit your marketing

Tell us which channels you use and what the budget is. We will find where leads and money are lost.