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Basic Up to 15 workstations, business-hours support Standard Up to 50 workstations, 24/7 support, servers and network Premium Dedicated team, 15-minute response Project-based One-off work at a fixed quote Free IT audit Infrastructure assessment in 5 days
IT outsourcing and technical support Requests, on-site engineers, 24/7 Service Desk Support levels and SLA Response time fixed in the contract System administration Windows and Linux servers, AD, virtualisation IT infrastructure Core environment, assessment, VDI Networks and telecom Structured cabling, design, audit and monitoring Low-voltage systems Video surveillance and access control Cloud services and hostingNew VPS/VDS, servers for 1C and Bitrix, S3 Backup Backups, cloud storage, recovery plan
Regulatory requirements 152-FZ, personal data, documentation Protection of systems and data Infrastructure, applications, databases, WAF Monitoring and control SOC, vulnerability scanners, antivirus protection Security tools Supply and deployment of security tools, VPN and cryptography
Websites and web development From a business card site to a B2B platform on 1C-Bitrix E-commerce and integrations 1C exchange, payments, delivery, marketplaces Bitrix24 and portals Portal and CRM implementation, licences Custom development Purpose-built services, mobile applications Testing and QA Functional, load and automated testing
Artificial intelligenceNew AI implementation, strategy, staff training Data and analytics Data quality, warehouses, document processing Consulting and audit Digital strategy, systems and architecture audit Marketing Audit, sales funnel, consulting
Workstations Desktops, laptops, peripherals, consumables Servers and networks Servers and storage, network hardware, UPS Retail equipment Online POS, product labelling, scanners Software Antivirus, development and admin software Training Corporate, group and individual
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Import substitution Migration to Russian software and hardware 152-FZ compliance Documents and safeguards ready for an inspection Office relocation Network, servers and workstations at the new site Opening a branch Standard setup and a link to head office Remote work VDI, 1C access, secure channels Downtime protection Backups, monitoring, recovery plan
Retail and e-commerce POS, product labelling, online store, 1C exchange Manufacturing Shop-floor networks, servers, accounting systems Healthcare Personal data protection, fault tolerance Construction Site-to-site connectivity, workstations, CAD Logistics Warehouse, data terminals, integrations and monitoring Public sector Import substitution, portals, FSTEC requirements
Small business Up to 15 workstations, basic support Mid-sized business Servers, network and 24/7 support Large business Dedicated team, SLA, reporting Branch network One IT standard across every location
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What is included

We work from measurements. Until it is clear what the limit actually is, any spending is a lottery.

Discuss the scope

Measurement under load

Processor, memory, disk queues and network, during working hours rather than in the quiet.

Server diagnostics

What is limiting things: resources, settings, background jobs, antivirus with no exclusions.

Database optimisation

Indexes, scheduled jobs and locks under concurrent use.

Network check

Port errors, duplex mismatches and link utilisation between nodes.

Configuration instead of purchase

Most findings are resolved by configuration rather than by money.

Measurement afterwards

Repeat measurements so the effect is proven rather than claimed.

How the work runs

Diagnostics take three to five days. Fixing depends on the findings, but it is often a matter of hours.

01

Collecting complaints

What exactly is slow, for whom and when. Specifics matter more than a general everything is slow.

02

Measurement

Observation during peak hours with the metrics recorded.

03

Remediation

We start with what is free: settings, exclusions and job schedules.

04

Verification

Repeat measurements compared against the originals.

Antivirus without exclusions on a database server is a finding we come across constantly. Real-time scanning of database files slows work down several times over. Setting the exclusions the vendor recommends takes half an hour and removes a problem people have complained about for months.

Frequently asked questions

Sometimes that is the right answer, but it has to be established by measurement. If the system is limited by its disks, a new processor changes nothing. Diagnostics cost incomparably less than a server and often show the purchase is unnecessary.

In our experience, a typical situation yields a 30 to 50 percent speed-up through configuration alone. More when a blunt error turns up, such as a missing index or a scheduled job running during working hours.

By figures rather than feelings. We record the metrics before the work and repeat the measurements afterwards, showing the difference. Impressions are subjective and depend on the user mood.

Other services in this area

The whole area
Service Infrastructure assessment The full IT picture: what exists and what condition it is in Service Remote workstations and VDI Virtual desktops and access to systems from home

We will find what is slowing you down

Tell us what exactly is slow and for whom. We will measure it and show the real cause.