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Basic Up to 15 workstations, business-hours support Standard Up to 50 workstations, 24/7 support, servers and network Premium Dedicated team, 15-minute response Project-based One-off work at a fixed quote Free IT audit Infrastructure assessment in 5 days
IT outsourcing and technical support Requests, on-site engineers, 24/7 Service Desk Support levels and SLA Response time fixed in the contract System administration Windows and Linux servers, AD, virtualisation IT infrastructure Core environment, assessment, VDI Networks and telecom Structured cabling, design, audit and monitoring Low-voltage systems Video surveillance and access control Cloud services and hostingNew VPS/VDS, servers for 1C and Bitrix, S3 Backup Backups, cloud storage, recovery plan
Regulatory requirements 152-FZ, personal data, documentation Protection of systems and data Infrastructure, applications, databases, WAF Monitoring and control SOC, vulnerability scanners, antivirus protection Security tools Supply and deployment of security tools, VPN and cryptography
Websites and web development From a business card site to a B2B platform on 1C-Bitrix E-commerce and integrations 1C exchange, payments, delivery, marketplaces Bitrix24 and portals Portal and CRM implementation, licences Custom development Purpose-built services, mobile applications Testing and QA Functional, load and automated testing
Artificial intelligenceNew AI implementation, strategy, staff training Data and analytics Data quality, warehouses, document processing Consulting and audit Digital strategy, systems and architecture audit Marketing Audit, sales funnel, consulting
Workstations Desktops, laptops, peripherals, consumables Servers and networks Servers and storage, network hardware, UPS Retail equipment Online POS, product labelling, scanners Software Antivirus, development and admin software Training Corporate, group and individual
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Import substitution Migration to Russian software and hardware 152-FZ compliance Documents and safeguards ready for an inspection Office relocation Network, servers and workstations at the new site Opening a branch Standard setup and a link to head office Remote work VDI, 1C access, secure channels Downtime protection Backups, monitoring, recovery plan
Retail and e-commerce POS, product labelling, online store, 1C exchange Manufacturing Shop-floor networks, servers, accounting systems Healthcare Personal data protection, fault tolerance Construction Site-to-site connectivity, workstations, CAD Logistics Warehouse, data terminals, integrations and monitoring Public sector Import substitution, portals, FSTEC requirements
Small business Up to 15 workstations, basic support Mid-sized business Servers, network and 24/7 support Large business Dedicated team, SLA, reporting Branch network One IT standard across every location
No suitable scenario? Describe your task and we will propose a solution that fits your terms Submit a request
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What is included

The programme is built around the tasks of specific departments: marketing, sales, support and accounting use these tools differently.

Discuss the scope

Fundamentals

How it works and why a confident answer does not mean a correct one.

Writing prompts

Practice on the participants real tasks rather than on training examples.

Checking the output

How to tell quickly that an answer was invented. The key skill, without which the rest is dangerous.

Data safety

What must not be sent to external services and why this is a matter of law, not only of secrecy.

Company tools

Working with what is permitted at your company, including local deployments.

Rules of use

We help write a workable policy instead of a ban that will be circumvented anyway.

How the work runs

The basic course is four hours. An in-depth course for a specific department takes two days.

01

Survey

We find out what employees already use and which tasks they want to cover.

02

Programme

We pick examples from their real work rather than generic ones.

03

Session

Practice with the results discussed during the session itself.

04

Reinforcement

A short handout and a question session two weeks after the training.

The key skill is not writing prompts but checking the answer. The tool confidently invents company details, law numbers and quotations. An employee who can verify a fact in a minute adds value. One who pastes the answer into a document creates a risk.

Frequently asked questions

No. Start with the departments that do a lot of text work: marketing, sales, support and HR. For everyone else a short briefing on data safety is enough.

We split them into groups. Mixing people who have used these tools for a long time with those seeing them for the first time is inefficient: the first group is bored and the second cannot keep up. Two groups usually works.

Then a conversation about the rules is needed all the more. A ban with no alternative leads to people using them on personal devices, where the company sees nothing at all. We help formulate a workable policy.

Other services in this area

The whole area
Service AI implementation Use cases with measurable return, not experiments Service AI adoption strategy A roadmap and an assessment of company readiness Service Infrastructure for AI Compute capacity and data storage

We will train your employees

Tell us which departments are involved and what their tasks are. We will build a programme around your own examples.