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Basic Up to 15 workstations, business-hours support Standard Up to 50 workstations, 24/7 support, servers and network Premium Dedicated team, 15-minute response Project-based One-off work at a fixed quote Free IT audit Infrastructure assessment in 5 days
IT outsourcing and technical support Requests, on-site engineers, 24/7 Service Desk Support levels and SLA Response time fixed in the contract System administration Windows and Linux servers, AD, virtualisation IT infrastructure Core environment, assessment, VDI Networks and telecom Structured cabling, design, audit and monitoring Low-voltage systems Video surveillance and access control Cloud services and hostingNew VPS/VDS, servers for 1C and Bitrix, S3 Backup Backups, cloud storage, recovery plan
Regulatory requirements 152-FZ, personal data, documentation Protection of systems and data Infrastructure, applications, databases, WAF Monitoring and control SOC, vulnerability scanners, antivirus protection Security tools Supply and deployment of security tools, VPN and cryptography
Websites and web development From a business card site to a B2B platform on 1C-Bitrix E-commerce and integrations 1C exchange, payments, delivery, marketplaces Bitrix24 and portals Portal and CRM implementation, licences Custom development Purpose-built services, mobile applications Testing and QA Functional, load and automated testing
Artificial intelligenceNew AI implementation, strategy, staff training Data and analytics Data quality, warehouses, document processing Consulting and audit Digital strategy, systems and architecture audit Marketing Audit, sales funnel, consulting
Workstations Desktops, laptops, peripherals, consumables Servers and networks Servers and storage, network hardware, UPS Retail equipment Online POS, product labelling, scanners Software Antivirus, development and admin software Training Corporate, group and individual
Not sure what to choose? We will run a free infrastructure assessment in 5 days Request an audit
All solutions
Import substitution Migration to Russian software and hardware 152-FZ compliance Documents and safeguards ready for an inspection Office relocation Network, servers and workstations at the new site Opening a branch Standard setup and a link to head office Remote work VDI, 1C access, secure channels Downtime protection Backups, monitoring, recovery plan
Retail and e-commerce POS, product labelling, online store, 1C exchange Manufacturing Shop-floor networks, servers, accounting systems Healthcare Personal data protection, fault tolerance Construction Site-to-site connectivity, workstations, CAD Logistics Warehouse, data terminals, integrations and monitoring Public sector Import substitution, portals, FSTEC requirements
Small business Up to 15 workstations, basic support Mid-sized business Servers, network and 24/7 support Large business Dedicated team, SLA, reporting Branch network One IT standard across every location
No suitable scenario? Describe your task and we will propose a solution that fits your terms Submit a request
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What is included

The main value of this solution is not the technology but the uniformity: it lowers the cost of support and speeds up opening new sites.

Opening a branch

Standard equipment

Identical hardware models and one system image across all sites. Replacements, spares and instructions become shared.

Connectivity to the centre

Secure links to head office built to one design, with a backup connection at every site.

Unified accounts

An employee at any site gets access under common rules, and on termination it is revoked centrally.

One support desk

Every site contacts one support line with the same targets. A branch employee does not need to know any local contractor.

On-site visits in the regions

Vetted local contractors work to our instructions and under our supervision, while requests go through one shared line.

Consolidated reporting

You can see which site generates the most requests and where the infrastructure needs investment first.

How we bring the network to one standard

Changing everything at once is unnecessary and expensive. The standard is introduced at new sites, and existing ones catch up as hardware is refreshed.

01

Network inventory

What is installed at each site, who supports it, what the provider contracts are and when the licences expire.

02

Defining the standard

We fix the standard equipment, the connection design and the access rules. The document becomes the basis for every site.

03

A pilot at one site

We bring one location up to the standard and refine the design from the result before rolling it out across the network.

04

Rollout

We onboard sites to a schedule. New ones open to the standard already, and existing ones catch up when their hardware is refreshed.

A mismatch costs more not in purchasing but in support. Five sites with five different routers mean five sets of instructions, five sets of spares and an engineer who works it out from scratch every time. One standard pays off by the third site, and by the fifth the difference is obvious.

Frequently asked questions

Some of them usually stay, as hands on the ground for site visits, but now under our supervision and following our instructions. What changes is the chain of responsibility: requests go to one desk with common targets rather than directly to a local specialist you cannot always reach.

No, and we do not propose that. The standard is introduced at new sites and during planned hardware replacement. Existing equipment sees out its life, and new purchases simply follow one specification. That spreads the transition over a couple of years without hitting the budget.

By the total number of workstations across all locations, as for a single company. There is no extra charge simply for being a branch, but backup links and regional visits are included in the calculation. A network usually works out cheaper per workstation than the same sites under separate contracts.

Requests broken down by site, target compliance, recurring problems and open risks for each location. This makes it visible that one site generates a third of all requests, so you can address the cause instead of adding more support.

Which services it is built from

The whole catalogue
Area 01 IT outsourcing and technical support One support desk for the whole network Area 05 Networks and telecom Links to the centre and redundancy Area 09 Information security Secure connections and unified access Area 19 Hardware Standard packages for sites

We will review your network

How many locations you have, in which cities and who supports them now. We will run an inventory and propose a standard with a transition plan.