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Basic Up to 15 workstations, business-hours support Standard Up to 50 workstations, 24/7 support, servers and network Premium Dedicated team, 15-minute response Project-based One-off work at a fixed quote Free IT audit Infrastructure assessment in 5 days
IT outsourcing and technical support Requests, on-site engineers, 24/7 Service Desk Support levels and SLA Response time fixed in the contract System administration Windows and Linux servers, AD, virtualisation IT infrastructure Core environment, assessment, VDI Networks and telecom Structured cabling, design, audit and monitoring Low-voltage systems Video surveillance and access control Cloud services and hostingNew VPS/VDS, servers for 1C and Bitrix, S3 Backup Backups, cloud storage, recovery plan
Regulatory requirements 152-FZ, personal data, documentation Protection of systems and data Infrastructure, applications, databases, WAF Monitoring and control SOC, vulnerability scanners, antivirus protection Security tools Supply and deployment of security tools, VPN and cryptography
Websites and web development From a business card site to a B2B platform on 1C-Bitrix E-commerce and integrations 1C exchange, payments, delivery, marketplaces Bitrix24 and portals Portal and CRM implementation, licences Custom development Purpose-built services, mobile applications Testing and QA Functional, load and automated testing
Artificial intelligenceNew AI implementation, strategy, staff training Data and analytics Data quality, warehouses, document processing Consulting and audit Digital strategy, systems and architecture audit Marketing Audit, sales funnel, consulting
Workstations Desktops, laptops, peripherals, consumables Servers and networks Servers and storage, network hardware, UPS Retail equipment Online POS, product labelling, scanners Software Antivirus, development and admin software Training Corporate, group and individual
Not sure what to choose? We will run a free infrastructure assessment in 5 days Request an audit
All solutions
Import substitution Migration to Russian software and hardware 152-FZ compliance Documents and safeguards ready for an inspection Office relocation Network, servers and workstations at the new site Opening a branch Standard setup and a link to head office Remote work VDI, 1C access, secure channels Downtime protection Backups, monitoring, recovery plan
Retail and e-commerce POS, product labelling, online store, 1C exchange Manufacturing Shop-floor networks, servers, accounting systems Healthcare Personal data protection, fault tolerance Construction Site-to-site connectivity, workstations, CAD Logistics Warehouse, data terminals, integrations and monitoring Public sector Import substitution, portals, FSTEC requirements
Small business Up to 15 workstations, basic support Mid-sized business Servers, network and 24/7 support Large business Dedicated team, SLA, reporting Branch network One IT standard across every location
No suitable scenario? Describe your task and we will propose a solution that fits your terms Submit a request
About us What we do and how we work Special offers Current promotions and terms Contacts Phone, email and office address

What we help with

Most issues are resolved remotely in a single session. If hardware needs repair or setup, an engineer comes out.

Describe your task

The computer is slow

Dust cleaning, thermal paste replacement, memory and drive upgrades, and an OS reinstall that keeps your files.

Viruses and lockouts

We remove malware and adware and set up protection so it does not happen again.

Data recovery

We recover photos and documents from damaged drives, USB sticks and memory cards. Diagnostics first, then a decision.

Internet and Wi-Fi

Router setup, fixing dropouts, boosting the signal in far rooms and a guest network.

Smart home and devices

We connect televisions, speakers, cameras and sensors and bring it all into one app.

Training and advice

We will show you how to use a new application, set up email or government services, and protect your accounts.

What it costs

We quote the price after the diagnostics and before the work starts. If the problem cannot be solved, you pay nothing.

Remote assistance

from 1,200 ₽/session

We connect to your computer and solve the problem online. Suitable for software, settings and viruses.

Book a visit
Most often chosen

An engineer visit

from 2,500 ₽/visit

Diagnostics are free and you pay for the work done. Same-day visits if you book before 18:00.

Book a technician

Data recovery

on quotation

The price depends on the type of media and the nature of the damage. Diagnostics and an assessment of the chances are free.

Book a diagnostic

Parts and licences are charged separately. We select options in different price brackets and agree them with you before buying, so there are no surprises on the final invoice.

How a request is handled

From the call to the result usually takes a day. Repairs requiring parts take longer, and we tell you the timeline up front.

01

Request

Describe the problem by phone or in the form. We will check the model of the device and what exactly is happening.

02

Diagnostics

We find the cause remotely or on site. The diagnostics are free and come with no obligation.

03

Agreeing the price

We quote the price and the timeline. Work starts only once you agree.

04

The work and the warranty

We repair it, test it in front of you and give up to six months warranty on the work done.

Frequently asked questions

Yes. The engineer comes out, finds the cause and quotes the price. If you decide not to go ahead, you pay nothing, and the visit itself is not charged either.

Before any work on a drive we make a copy of the data. If the drive is physically damaged we take an image first and only then continue, which improves the chances of saving the files.

Yes, we work Monday to Sunday from 9:00 to 21:00. Weekends are busier, so it is better to book in advance.

Yes, we issue a receipt and a warranty card listing the work done. With them you can come back if the problem returns within the warranty period.

Is this for a company rather than a home computer?

For companies there is a separate offering: support under contract, 24/7 cover and a fixed response time.

Plans for business

Book a technician

Describe what happened and leave your phone number. We will call back, clarify the details and agree a convenient time.