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Basic Up to 15 workstations, business-hours support Standard Up to 50 workstations, 24/7 support, servers and network Premium Dedicated team, 15-minute response Project-based One-off work at a fixed quote Free IT audit Infrastructure assessment in 5 days
IT outsourcing and technical support Requests, on-site engineers, 24/7 Service Desk Support levels and SLA Response time fixed in the contract System administration Windows and Linux servers, AD, virtualisation IT infrastructure Core environment, assessment, VDI Networks and telecom Structured cabling, design, audit and monitoring Low-voltage systems Video surveillance and access control Cloud services and hostingNew VPS/VDS, servers for 1C and Bitrix, S3 Backup Backups, cloud storage, recovery plan
Regulatory requirements 152-FZ, personal data, documentation Protection of systems and data Infrastructure, applications, databases, WAF Monitoring and control SOC, vulnerability scanners, antivirus protection Security tools Supply and deployment of security tools, VPN and cryptography
Websites and web development From a business card site to a B2B platform on 1C-Bitrix E-commerce and integrations 1C exchange, payments, delivery, marketplaces Bitrix24 and portals Portal and CRM implementation, licences Custom development Purpose-built services, mobile applications Testing and QA Functional, load and automated testing
Artificial intelligenceNew AI implementation, strategy, staff training Data and analytics Data quality, warehouses, document processing Consulting and audit Digital strategy, systems and architecture audit Marketing Audit, sales funnel, consulting
Workstations Desktops, laptops, peripherals, consumables Servers and networks Servers and storage, network hardware, UPS Retail equipment Online POS, product labelling, scanners Software Antivirus, development and admin software Training Corporate, group and individual
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Import substitution Migration to Russian software and hardware 152-FZ compliance Documents and safeguards ready for an inspection Office relocation Network, servers and workstations at the new site Opening a branch Standard setup and a link to head office Remote work VDI, 1C access, secure channels Downtime protection Backups, monitoring, recovery plan
Retail and e-commerce POS, product labelling, online store, 1C exchange Manufacturing Shop-floor networks, servers, accounting systems Healthcare Personal data protection, fault tolerance Construction Site-to-site connectivity, workstations, CAD Logistics Warehouse, data terminals, integrations and monitoring Public sector Import substitution, portals, FSTEC requirements
Small business Up to 15 workstations, basic support Mid-sized business Servers, network and 24/7 support Large business Dedicated team, SLA, reporting Branch network One IT standard across every location
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What is included

The technical part is almost always solvable. The main work is agreeing which system is the master for each reference book.

Discuss the scope

Survey

Which systems, which data overlaps, where things are re entered by hand today.

Exchange model

What is transferred and in which direction, how often, who is the master for each entity.

Matching reference books

Alignment of items, counterparties and units of measurement between the systems.

Implementation

Exchange through existing interfaces or through our own layer where none exist.

Error handling

What happens when a system is unavailable or the data is not accepted. Retry, queue, notification.

Monitoring

Control over the execution of exchanges with a notification to a live person on failure.

How the work runs

A simple exchange takes two to three weeks. A complex one, with several systems and reference books, starts at a month and a half.

01

Data audit

We look at the reference books of both systems. Duplicates and discrepancies usually turn up and have to be cleared before the exchange.

02

Design

The exchange model, the priority rules, the procedure for resolving conflicts.

03

Development

Implementation on a test landscape with real data.

04

Launch

Parallel operation with manual control, then switching the manual transfer off.

A silent exchange error is worse than no exchange at all. If an exchange fails and nobody finds out, the systems drift apart for a month and it is discovered at reconciliation. A failure notification to a live person is a mandatory part, not an option.

Frequently asked questions

Put them in order before the exchange. That is work for whoever keeps the records, not for a programmer. Trying to integrate systems full of duplicates and discrepancies simply multiplies the mess across both of them.

Rarely. For most tasks an exchange once an hour or several times a day is enough, and it is far simpler and more reliable. Real time is needed where a decision is made immediately, for instance checking stock while an order is being placed.

There are workarounds: file exchange, working with the database directly, emulating user actions. All of them are worse than a proper interface and need care during system updates, but they usually solve the task.

Other services in this area

The whole area
Service Full cycle development From analysis to support of the finished product Service Mobile development Applications for iOS and Android Service Open source development Solutions with no licence payments Service Development on Russian platforms Registry software for import substitution

We will connect your systems

Tell us between which programs data is moved by hand. We will estimate the exchange and say what needs putting in order before the start.