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Basic Up to 15 workstations, business-hours support Standard Up to 50 workstations, 24/7 support, servers and network Premium Dedicated team, 15-minute response Project-based One-off work at a fixed quote Free IT audit Infrastructure assessment in 5 days
IT outsourcing and technical support Requests, on-site engineers, 24/7 Service Desk Support levels and SLA Response time fixed in the contract System administration Windows and Linux servers, AD, virtualisation IT infrastructure Core environment, assessment, VDI Networks and telecom Structured cabling, design, audit and monitoring Low-voltage systems Video surveillance and access control Cloud services and hostingNew VPS/VDS, servers for 1C and Bitrix, S3 Backup Backups, cloud storage, recovery plan
Regulatory requirements 152-FZ, personal data, documentation Protection of systems and data Infrastructure, applications, databases, WAF Monitoring and control SOC, vulnerability scanners, antivirus protection Security tools Supply and deployment of security tools, VPN and cryptography
Websites and web development From a business card site to a B2B platform on 1C-Bitrix E-commerce and integrations 1C exchange, payments, delivery, marketplaces Bitrix24 and portals Portal and CRM implementation, licences Custom development Purpose-built services, mobile applications Testing and QA Functional, load and automated testing
Artificial intelligenceNew AI implementation, strategy, staff training Data and analytics Data quality, warehouses, document processing Consulting and audit Digital strategy, systems and architecture audit Marketing Audit, sales funnel, consulting
Workstations Desktops, laptops, peripherals, consumables Servers and networks Servers and storage, network hardware, UPS Retail equipment Online POS, product labelling, scanners Software Antivirus, development and admin software Training Corporate, group and individual
Not sure what to choose? We will run a free infrastructure assessment in 5 days Request an audit
All solutions
Import substitution Migration to Russian software and hardware 152-FZ compliance Documents and safeguards ready for an inspection Office relocation Network, servers and workstations at the new site Opening a branch Standard setup and a link to head office Remote work VDI, 1C access, secure channels Downtime protection Backups, monitoring, recovery plan
Retail and e-commerce POS, product labelling, online store, 1C exchange Manufacturing Shop-floor networks, servers, accounting systems Healthcare Personal data protection, fault tolerance Construction Site-to-site connectivity, workstations, CAD Logistics Warehouse, data terminals, integrations and monitoring Public sector Import substitution, portals, FSTEC requirements
Small business Up to 15 workstations, basic support Mid-sized business Servers, network and 24/7 support Large business Dedicated team, SLA, reporting Branch network One IT standard across every location
No suitable scenario? Describe your task and we will propose a solution that fits your terms Submit a request
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What is included

We maintain both Windows and Linux servers. The approach is the same: observation, a defined routine and documentation.

Discuss the scope

Roles and services

User directory, file shares, printing, web servers and application servers.

Monitoring

Processor, memory, disk space, array health and service availability.

Updates

Patches installed in agreed windows with the option to roll back.

Backups

Configuration, checking that they run, and testing restores rather than only the jobs.

Incident analysis

Root cause analysis of failures and measures to stop them recurring.

Documentation

The diagram, what each server does and credentials in a protected vault.

How the work runs

Taking a server into support takes a few days. After that the work follows the routine.

01

Assessment

What the servers are, which roles they run, the state of updates, disks and backups.

02

Tidying up

We close the critical items: disk space, overdue updates and missing backups.

03

Monitoring

We connect observation with alerts to the duty engineer rather than to a mailbox nobody reads.

04

Routine

Scheduled work, update windows and a monthly status report.

Free space on the system disk is the most common cause of a server stopping without warning. Logs, updates and temporary files grow unnoticed until one day a service cannot write its data. Monitoring disk space closes that scenario completely and costs nothing.

Frequently asked questions

Critical security patches within a week of release, the rest monthly in an agreed window. Servers that have not been updated for years are updated in stages with a mandatory snapshot taken first.

Yes, and it is essentially free: basic observation of disk space, availability and drive health is configured with built-in tools. The difference between hearing it from the system and hearing it from the accountant is hours of downtime.

Isolate them and plan the replacement. A system that no longer receives security updates is a constantly growing risk. If it cannot be replaced immediately, we restrict network access to it and tighten monitoring.

Other services in this area

The whole area
Service OS installation and reinstallation Windows and Linux on workstations and servers Service PC optimisation and virus removal Getting the speed back without replacing hardware Service Active Directory setup The domain, group policies and access rights Service Virtualisation Several servers on one machine, with redundancy

We will take your servers into support

Tell us how many servers you have and what runs on them. We will run an assessment and show what needs attention first.