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Basic Up to 15 workstations, business-hours support Standard Up to 50 workstations, 24/7 support, servers and network Premium Dedicated team, 15-minute response Project-based One-off work at a fixed quote Free IT audit Infrastructure assessment in 5 days
IT outsourcing and technical support Requests, on-site engineers, 24/7 Service Desk Support levels and SLA Response time fixed in the contract System administration Windows and Linux servers, AD, virtualisation IT infrastructure Core environment, assessment, VDI Networks and telecom Structured cabling, design, audit and monitoring Low-voltage systems Video surveillance and access control Cloud services and hostingNew VPS/VDS, servers for 1C and Bitrix, S3 Backup Backups, cloud storage, recovery plan
Regulatory requirements 152-FZ, personal data, documentation Protection of systems and data Infrastructure, applications, databases, WAF Monitoring and control SOC, vulnerability scanners, antivirus protection Security tools Supply and deployment of security tools, VPN and cryptography
Websites and web development From a business card site to a B2B platform on 1C-Bitrix E-commerce and integrations 1C exchange, payments, delivery, marketplaces Bitrix24 and portals Portal and CRM implementation, licences Custom development Purpose-built services, mobile applications Testing and QA Functional, load and automated testing
Artificial intelligenceNew AI implementation, strategy, staff training Data and analytics Data quality, warehouses, document processing Consulting and audit Digital strategy, systems and architecture audit Marketing Audit, sales funnel, consulting
Workstations Desktops, laptops, peripherals, consumables Servers and networks Servers and storage, network hardware, UPS Retail equipment Online POS, product labelling, scanners Software Antivirus, development and admin software Training Corporate, group and individual
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Import substitution Migration to Russian software and hardware 152-FZ compliance Documents and safeguards ready for an inspection Office relocation Network, servers and workstations at the new site Opening a branch Standard setup and a link to head office Remote work VDI, 1C access, secure channels Downtime protection Backups, monitoring, recovery plan
Retail and e-commerce POS, product labelling, online store, 1C exchange Manufacturing Shop-floor networks, servers, accounting systems Healthcare Personal data protection, fault tolerance Construction Site-to-site connectivity, workstations, CAD Logistics Warehouse, data terminals, integrations and monitoring Public sector Import substitution, portals, FSTEC requirements
Small business Up to 15 workstations, basic support Mid-sized business Servers, network and 24/7 support Large business Dedicated team, SLA, reporting Branch network One IT standard across every location
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What is included

An audit is measurement, not inspection. Hypotheses are checked with instruments and device statistics.

Discuss the scope

Network diagram

The real topology: what is actually connected where, not what documents from five years ago say.

Load measurement

Utilisation of links and ports, peak values and interface errors.

Wi-Fi survey

Coverage measurement, signal levels, overlapping channels and interference from neighbours.

Segmentation

Whether the network is divided or everything sits in one space where an infection spreads instantly.

Points of failure

Nodes whose failure stops the whole company or part of it.

Report

Findings with priorities and an estimate of the cost of fixing them.

How the work runs

An audit of one site takes three to five days including measurements during peak hours.

01

Data collection

Device configurations, port statistics and interviews with administrators and users.

02

Measurement

Load during working hours and a walkthrough of the premises measuring Wi-Fi.

03

Analysis

We match user complaints against the measurements. The cause is often not where people are looking.

04

Report

The diagram, the findings and a prioritised action plan.

Complaints that the internet is slow usually turn out not to be about the internet. The measurements show a duplex mismatch on a port, Wi-Fi on overlapping channels, or a server limited by its disk. Changing provider does not help in such cases, and the money is wasted.

Frequently asked questions

No. Collecting configurations and statistics has no effect on operations, and neither does a Wi-Fi walkthrough. Active scanning, if it is needed, is agreed separately and carried out outside working hours.

That happens too, and it is a useful result: it means the cause is not the network and you should look at servers or applications. At the very least you stop spending money on replacing network hardware.

Once when there are problems, and every two to three years as routine, plus after significant changes: a move, growth in headcount or adding a site. A network diagram goes out of date faster than people expect.

Other services in this area

The whole area
Service Local networks and structured cabling Design and installation of cabling systems Service Network monitoring and administration Control over links, hardware and availability Service Telecom solutions Telephony, internet and backup links

We will audit your network

Tell us what concerns you and how many sites you have. We will measure it and show where the real cause lies.