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Basic Up to 15 workstations, business-hours support Standard Up to 50 workstations, 24/7 support, servers and network Premium Dedicated team, 15-minute response Project-based One-off work at a fixed quote Free IT audit Infrastructure assessment in 5 days
IT outsourcing and technical support Requests, on-site engineers, 24/7 Service Desk Support levels and SLA Response time fixed in the contract System administration Windows and Linux servers, AD, virtualisation IT infrastructure Core environment, assessment, VDI Networks and telecom Structured cabling, design, audit and monitoring Low-voltage systems Video surveillance and access control Cloud services and hostingNew VPS/VDS, servers for 1C and Bitrix, S3 Backup Backups, cloud storage, recovery plan
Regulatory requirements 152-FZ, personal data, documentation Protection of systems and data Infrastructure, applications, databases, WAF Monitoring and control SOC, vulnerability scanners, antivirus protection Security tools Supply and deployment of security tools, VPN and cryptography
Websites and web development From a business card site to a B2B platform on 1C-Bitrix E-commerce and integrations 1C exchange, payments, delivery, marketplaces Bitrix24 and portals Portal and CRM implementation, licences Custom development Purpose-built services, mobile applications Testing and QA Functional, load and automated testing
Artificial intelligenceNew AI implementation, strategy, staff training Data and analytics Data quality, warehouses, document processing Consulting and audit Digital strategy, systems and architecture audit Marketing Audit, sales funnel, consulting
Workstations Desktops, laptops, peripherals, consumables Servers and networks Servers and storage, network hardware, UPS Retail equipment Online POS, product labelling, scanners Software Antivirus, development and admin software Training Corporate, group and individual
Not sure what to choose? We will run a free infrastructure assessment in 5 days Request an audit
All solutions
Import substitution Migration to Russian software and hardware 152-FZ compliance Documents and safeguards ready for an inspection Office relocation Network, servers and workstations at the new site Opening a branch Standard setup and a link to head office Remote work VDI, 1C access, secure channels Downtime protection Backups, monitoring, recovery plan
Retail and e-commerce POS, product labelling, online store, 1C exchange Manufacturing Shop-floor networks, servers, accounting systems Healthcare Personal data protection, fault tolerance Construction Site-to-site connectivity, workstations, CAD Logistics Warehouse, data terminals, integrations and monitoring Public sector Import substitution, portals, FSTEC requirements
Small business Up to 15 workstations, basic support Mid-sized business Servers, network and 24/7 support Large business Dedicated team, SLA, reporting Branch network One IT standard across every location
No suitable scenario? Describe your task and we will propose a solution that fits your terms Submit a request
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What is included

The package splits into a predictable part, meaning updates, backups and monitoring, and a number of hours for edits.

Discuss the scope

Edits on request

Text, images, new pages, small improvements within an agreed number of hours.

Updates

Platform, modules, environment. Installed on a test copy first, then on production.

Backups

Files and database daily, stored outside the site server.

Monitoring

Availability, speed, expiry of the domain and the certificate, whether the forms still work.

Security

Monitoring file changes, restricting access to the administration area, reviewing suspicious activity.

Reporting

What was done during the month, which updates were installed, how many hours were used.

How the work runs

We start with acceptance: we need to understand what condition the site is in before taking responsibility for it.

01

Acceptance

An audit of the site and the access credentials, a check of backups and updates. We record the current state in a report.

02

Putting things in order

We close the critical items: an outdated platform, missing backups, an exposed administration area.

03

Regular work

Edits, updates, monitoring, a monthly report.

04

Development

We propose improvements based on analytics rather than simply waiting for tasks.

A contact form fails more quietly than anything else. An email setting or a certificate expiry changes, the messages stop arriving, and the company goes months without enquiries while wondering why demand has dropped. Checking that forms still send has to be part of the monitoring.

Frequently asked questions

For a site that changes rarely, two to four hours a month is enough. For an active project with promotions and new sections, from eight. We start with the minimum package and adjust after the first months based on what actually happens.

Yes. Most breaches happen through known vulnerabilities in outdated versions for which fixes were released long ago. Updating is the cheapest protection there is, and recovering from a breach costs many times more.

We take on other people projects too. We start with an audit: we look at the state of the code, the updates and the backups and record in a report what we received. Sometimes the honest conclusion is to recommend a rebuild rather than maintain something that does not work.

Other services in this area

The whole area
Service Website development on 1C-Bitrix The main business platform, with exchange with accounting Service Web development on other platforms Tilda, WordPress and solutions without a ready made CMS Service Small company website and catalogue A compact site about the company with a showcase but no payments Service Corporate website A structure built around divisions, services and client work

We will take the site on for maintenance

Send us the site address and tell us what needs doing regularly. We will run an audit and propose a package of hours.