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What this area includes

Three services answering three different questions: how to back up, where to store it and what to do when everything breaks.

Discuss the setup

Backup configuration

We decide exactly what to back up: databases, file shares, server configurations, email. We set the schedule, the retention depth and failure alerts so a failed copy does not go unnoticed.

Cloud backup

Copies go off site into separate storage with independent access. A fire, a stolen server or ransomware on the local network does not touch that copy.

Backup and recovery strategy

A document stating, for each system, the acceptable downtime and data loss, the steps to take and who is responsible. This is what you open on the day of an incident instead of improvising.

The two numbers that define the scheme

Before choosing a backup tool you have to answer two questions for each system: how long you can afford to be down and how much data you can afford to lose.

1C and accounting databases

Downtime 4 hours, data loss 1 hour. Frequent transaction log backups are needed, not just a nightly copy.

File server

Downtime 1 day, data loss 1 day. A nightly copy outside working hours is enough.

Corporate email

Downtime 4 hours, data loss 1 hour. A copy of the mail database plus a separate message archive.

Website and online store

Downtime 1 hour, data loss 1 hour. A standby site is required, otherwise the target cannot be met.

Workstations

Downtime 1 day, data loss 1 day. Achievable only if the data is not stored on the computer itself.

A copy sitting on the same server is not a backup. A disk failure, ransomware or an accidental deletion destroys it along with the original. The minimum workable scheme is two copies on different media and one off site.

How we do it

Setup takes a few days, but the value appears at the fourth step, which is the one most often skipped.

01

Data inventory

We find where the important data actually lives. We regularly discover databases on workstations and documents that exist only in email.

02

Setting the targets

For each system we agree the acceptable downtime and data loss with you. The cost of the solution follows from that.

03

Configuration and storage

Schedule, retention depth, backup encryption and a second location. Alerts are configured to report both success and failure.

04

Restore testing

Once a month we restore a copy on a test environment and time it. That is the only proof the scheme works.

Frequently asked questions

The question is not whether backups exist but when they were last restored. In our experience roughly one in three configured schemes does not restore: the job has been failing for months, the wrong folder is being copied, or the archive is protected by a password nobody remembers. Testing takes a day and costs little.

Only if the copies are not reachable from the same network with the same credentials. Modern ransomware deliberately hunts down and destroys backups. That is why you need a copy in separate storage with independent access and protection against modification.

A typical scheme: daily copies for two weeks, weekly for two months, monthly for a year. That depth lets you roll back not only after an incident but also after a mistake noticed a month later. For accounting databases the periods are usually longer.

It depends on the volume and the link. A 50 GB 1C database restores from a local copy in an hour to an hour and a half; from the cloud it takes longer, depending on bandwidth. We measure the real time during a test restore and record it in the strategy so you know the figure in advance.

Related areas

The whole catalogue
Area 02 Support levels and SLA Who restores it and how long it takes Area 03 System administration Scheduled backup verification Area 07 Cloud services and hosting S3 storage for backups Area 09 Information security Protection against ransomware

We will check whether your backups actually restore

We will review your current scheme, try restoring a copy and tell you honestly whether it will work on the day of an incident.