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Basic Up to 15 workstations, business-hours support Standard Up to 50 workstations, 24/7 support, servers and network Premium Dedicated team, 15-minute response Project-based One-off work at a fixed quote Free IT audit Infrastructure assessment in 5 days
IT outsourcing and technical support Requests, on-site engineers, 24/7 Service Desk Support levels and SLA Response time fixed in the contract System administration Windows and Linux servers, AD, virtualisation IT infrastructure Core environment, assessment, VDI Networks and telecom Structured cabling, design, audit and monitoring Low-voltage systems Video surveillance and access control Cloud services and hostingNew VPS/VDS, servers for 1C and Bitrix, S3 Backup Backups, cloud storage, recovery plan
Regulatory requirements 152-FZ, personal data, documentation Protection of systems and data Infrastructure, applications, databases, WAF Monitoring and control SOC, vulnerability scanners, antivirus protection Security tools Supply and deployment of security tools, VPN and cryptography
Websites and web development From a business card site to a B2B platform on 1C-Bitrix E-commerce and integrations 1C exchange, payments, delivery, marketplaces Bitrix24 and portals Portal and CRM implementation, licences Custom development Purpose-built services, mobile applications Testing and QA Functional, load and automated testing
Artificial intelligenceNew AI implementation, strategy, staff training Data and analytics Data quality, warehouses, document processing Consulting and audit Digital strategy, systems and architecture audit Marketing Audit, sales funnel, consulting
Workstations Desktops, laptops, peripherals, consumables Servers and networks Servers and storage, network hardware, UPS Retail equipment Online POS, product labelling, scanners Software Antivirus, development and admin software Training Corporate, group and individual
Not sure what to choose? We will run a free infrastructure assessment in 5 days Request an audit
All solutions
Import substitution Migration to Russian software and hardware 152-FZ compliance Documents and safeguards ready for an inspection Office relocation Network, servers and workstations at the new site Opening a branch Standard setup and a link to head office Remote work VDI, 1C access, secure channels Downtime protection Backups, monitoring, recovery plan
Retail and e-commerce POS, product labelling, online store, 1C exchange Manufacturing Shop-floor networks, servers, accounting systems Healthcare Personal data protection, fault tolerance Construction Site-to-site connectivity, workstations, CAD Logistics Warehouse, data terminals, integrations and monitoring Public sector Import substitution, portals, FSTEC requirements
Small business Up to 15 workstations, basic support Mid-sized business Servers, network and 24/7 support Large business Dedicated team, SLA, reporting Branch network One IT standard across every location
No suitable scenario? Describe your task and we will propose a solution that fits your terms Submit a request
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What is included

Monitoring makes sense once there is something to monitor: protection tools and logging first, observation of them second.

Discuss the scope

Event collection

Connecting the sources: firewalls, antivirus, domain controllers, servers, applications.

Correlation

Linking events from different systems. Taken separately they are harmless, together they add up to an attack.

Incident detection

Rules written for your infrastructure plus standard attack scenarios.

Response

A procedure: who to notify, what to isolate and in which order.

Investigation

Working out what happened: how they got in, what they managed to do, what to do next.

Reporting

Regular reports on incidents and on the trend.

How the work runs

Connection takes from two weeks to a month: most of the time goes on tuning the rules to your infrastructure.

01

Survey

We look at which event sources exist and what can be collected from them.

02

Connection

We configure log forwarding and event normalisation.

03

Rule tuning

The first weeks are spent adjusting to your specifics, otherwise a stream of false alerts makes the monitoring useless.

04

Operation

Round the clock observation, notifications under the procedure, monthly reports.

Monitoring without a response procedure is useless. If an attack is detected at three in the morning and there is nobody to call and nobody with the authority to switch a server off, the value of the observation is zero. The procedure is prepared alongside the connection rather than afterwards.

Frequently asked questions

It depends on what downtime and a leak would cost. For a company where IT supports office work, basic measures and good backups are usually enough. For those whose production would stop or whose client data would leak, monitoring pays for itself with the first prevented incident.

Round the clock cover needs at least five people across the shifts. For most companies that costs more than an external service. A hybrid works too: external monitoring at night and at weekends, your own specialists during the day.

Monitoring does not guarantee that there will be no incidents, it shortens the time to detection. The difference between detecting something after ten minutes and after two weeks is the difference between an isolated infection and an encrypted company.

Other services in this area

The whole area
Service Full personal data compliance package Documents, measures and readiness for an inspection, turnkey Service Personal data security Technical protection of employee and client data Service Policies and internal regulations Policies, orders, procedures and regulations Service Supply and rollout of security tools Selection, supply and configuration of protection tools

Let us discuss monitoring

Tell us what is critical for you and what an hour of downtime costs. We will say honestly whether you need monitoring or should close the basics first.