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Basic Up to 15 workstations, business-hours support Standard Up to 50 workstations, 24/7 support, servers and network Premium Dedicated team, 15-minute response Project-based One-off work at a fixed quote Free IT audit Infrastructure assessment in 5 days
IT outsourcing and technical support Requests, on-site engineers, 24/7 Service Desk Support levels and SLA Response time fixed in the contract System administration Windows and Linux servers, AD, virtualisation IT infrastructure Core environment, assessment, VDI Networks and telecom Structured cabling, design, audit and monitoring Low-voltage systems Video surveillance and access control Cloud services and hostingNew VPS/VDS, servers for 1C and Bitrix, S3 Backup Backups, cloud storage, recovery plan
Regulatory requirements 152-FZ, personal data, documentation Protection of systems and data Infrastructure, applications, databases, WAF Monitoring and control SOC, vulnerability scanners, antivirus protection Security tools Supply and deployment of security tools, VPN and cryptography
Websites and web development From a business card site to a B2B platform on 1C-Bitrix E-commerce and integrations 1C exchange, payments, delivery, marketplaces Bitrix24 and portals Portal and CRM implementation, licences Custom development Purpose-built services, mobile applications Testing and QA Functional, load and automated testing
Artificial intelligenceNew AI implementation, strategy, staff training Data and analytics Data quality, warehouses, document processing Consulting and audit Digital strategy, systems and architecture audit Marketing Audit, sales funnel, consulting
Workstations Desktops, laptops, peripherals, consumables Servers and networks Servers and storage, network hardware, UPS Retail equipment Online POS, product labelling, scanners Software Antivirus, development and admin software Training Corporate, group and individual
Not sure what to choose? We will run a free infrastructure assessment in 5 days Request an audit
All solutions
Import substitution Migration to Russian software and hardware 152-FZ compliance Documents and safeguards ready for an inspection Office relocation Network, servers and workstations at the new site Opening a branch Standard setup and a link to head office Remote work VDI, 1C access, secure channels Downtime protection Backups, monitoring, recovery plan
Retail and e-commerce POS, product labelling, online store, 1C exchange Manufacturing Shop-floor networks, servers, accounting systems Healthcare Personal data protection, fault tolerance Construction Site-to-site connectivity, workstations, CAD Logistics Warehouse, data terminals, integrations and monitoring Public sector Import substitution, portals, FSTEC requirements
Small business Up to 15 workstations, basic support Mid-sized business Servers, network and 24/7 support Large business Dedicated team, SLA, reporting Branch network One IT standard across every location
No suitable scenario? Describe your task and we will propose a solution that fits your terms Submit a request
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What is included

The first question is cloud or on-premise. It determines both the cost and where your data will live.

Discuss the scope

Plan selection

By headcount and the features you need, not on the principle of taking extra just in case.

Cloud or on-premise

The cloud is simpler and cheaper; on-premise is needed when data must stay with you.

Purchase

The licence is issued to your company with the closing documents.

Renewal

We track the expiry and remind you in advance so you do not lose access to updates.

Moving between editions

Upgrading as you grow, and the reverse where needed.

Migration

Moving from cloud to on-premise or back with the data preserved.

How the work runs

The purchase takes one or two days. Migration between cloud and on-premise takes a week or more.

01

Analysis

How many employees, which features are used and what is planned.

02

Selection

A plan with reasoning and a comparison against the neighbouring price points.

03

Purchase

Supply, activation and documents.

04

Monitoring

We track the expiry date and warn you before it passes, not after.

The licence must be issued to your company, not to the contractor. A portal registered in an integrator account cannot be taken with you when you change providers, and neither can the entire deal history. Check this before paying.

Frequently asked questions

The cloud suits the overwhelming majority: it is cheaper, needs no server and updates itself. On-premise is needed when data must not leave your infrastructure or deep customisation is required. Maintaining an on-premise install costs money and time.

In the cloud the plan drops to the free tier with limits and partial loss of access to data. On-premise the system keeps running but without updates or vendor support, which becomes a security risk over time.

Sometimes yes: not every employee needs full access. Reviewing the roles often reduces the number of paid seats. We look at this during selection because overpaying here is common.

Other services in this area

The whole area
Service Bitrix24 implementation CRM, tasks and a corporate portal Service 1C-Bitrix: Site Management licences Editions matched to the site scope, plus renewals

We will select your licence

Tell us how many employees you have and what you need from the system. We will pick a plan without overpaying and arrange the purchase.