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Basic Up to 15 workstations, business-hours support Standard Up to 50 workstations, 24/7 support, servers and network Premium Dedicated team, 15-minute response Project-based One-off work at a fixed quote Free IT audit Infrastructure assessment in 5 days
IT outsourcing and technical support Requests, on-site engineers, 24/7 Service Desk Support levels and SLA Response time fixed in the contract System administration Windows and Linux servers, AD, virtualisation IT infrastructure Core environment, assessment, VDI Networks and telecom Structured cabling, design, audit and monitoring Low-voltage systems Video surveillance and access control Cloud services and hostingNew VPS/VDS, servers for 1C and Bitrix, S3 Backup Backups, cloud storage, recovery plan
Regulatory requirements 152-FZ, personal data, documentation Protection of systems and data Infrastructure, applications, databases, WAF Monitoring and control SOC, vulnerability scanners, antivirus protection Security tools Supply and deployment of security tools, VPN and cryptography
Websites and web development From a business card site to a B2B platform on 1C-Bitrix E-commerce and integrations 1C exchange, payments, delivery, marketplaces Bitrix24 and portals Portal and CRM implementation, licences Custom development Purpose-built services, mobile applications Testing and QA Functional, load and automated testing
Artificial intelligenceNew AI implementation, strategy, staff training Data and analytics Data quality, warehouses, document processing Consulting and audit Digital strategy, systems and architecture audit Marketing Audit, sales funnel, consulting
Workstations Desktops, laptops, peripherals, consumables Servers and networks Servers and storage, network hardware, UPS Retail equipment Online POS, product labelling, scanners Software Antivirus, development and admin software Training Corporate, group and individual
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All solutions
Import substitution Migration to Russian software and hardware 152-FZ compliance Documents and safeguards ready for an inspection Office relocation Network, servers and workstations at the new site Opening a branch Standard setup and a link to head office Remote work VDI, 1C access, secure channels Downtime protection Backups, monitoring, recovery plan
Retail and e-commerce POS, product labelling, online store, 1C exchange Manufacturing Shop-floor networks, servers, accounting systems Healthcare Personal data protection, fault tolerance Construction Site-to-site connectivity, workstations, CAD Logistics Warehouse, data terminals, integrations and monitoring Public sector Import substitution, portals, FSTEC requirements
Small business Up to 15 workstations, basic support Mid-sized business Servers, network and 24/7 support Large business Dedicated team, SLA, reporting Branch network One IT standard across every location
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What the solution includes

Five blocks. The first two are required by law, and the other three keep the clinic running.

Discuss the scope

Protection of patient data

Health information requires a higher protection level: role-based access separation, access logging and channel encryption.

152-FZ documentation

A governance document set reflecting medical specifics, consent forms, staff access rules and the procedure for sharing data with insurers.

Fault tolerance of the medical system

The medical information system must not go down during clinic hours: redundant nodes, frequent backups and a short recovery time.

Consulting rooms and reception

Doctors workstations, printing of referrals and reports, and connecting diagnostic equipment to the network.

The website and online booking

A clinic website with appointment booking, meeting the personal data hosting requirements, with forms protected against bots.

Order of works

We start with what an inspection will ask for and, in parallel, remove the risk of clinic hours being interrupted.

01

Assessment

Where patient records are stored, who has access and how data reaches insurers and laboratories.

02

Protection level and threat model

We determine the required protection level and the set of measures. For healthcare it is usually higher than for an ordinary company.

03

Documents and measures

The governance document set, access separation, logging, security tools and backups with restore testing.

04

Support

Support during clinic hours, backup monitoring and an annual review of the list of processed data.

The most underrated risk in a clinic is not an inspection but clinic hours being interrupted. An hour without the medical system means a queue, rescheduled appointments and unhappy patients. That is why we calculate its recovery time first, alongside the regulatory requirements.

Frequently asked questions

Health information belongs to a special category of personal data. That usually raises the required protection level and therefore the set of mandatory measures: stricter access separation, mandatory logging and tougher requirements for security tools. The exact level is determined during the assessment.

We are responsible for the infrastructure they run on: servers, network, backups, access and security. The medical system itself is configured and updated by its vendor, but we take on the liaison so you are not caught between two contractors during an incident.

It can, provided the facility is located in Russia, meets the required protection level and a data processing agreement is signed with the operator. We select a facility with the necessary certifications and prepare the paperwork; otherwise the cloud creates a violation instead of convenience.

A role model is configured: a doctor sees their own patients, reception sees only booking data and an administrator has no access to the clinical part. Every access to a record is logged. This is both a legal requirement and protection against internal leaks, which are more common in clinics than external ones.

Which services it is built from

The whole catalogue
Area 09 Information security Protection of special-category data Area 08 Backup Short recovery time for the medical system Area 03 System administration Servers, access rights and logging Area 10 Websites and web development The clinic website and appointment booking

We will assess your clinic

Tell us how many consulting rooms you have, which medical system you use and what has already been done about data protection. We will run an assessment.