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Basic Up to 15 workstations, business-hours support Standard Up to 50 workstations, 24/7 support, servers and network Premium Dedicated team, 15-minute response Project-based One-off work at a fixed quote Free IT audit Infrastructure assessment in 5 days
IT outsourcing and technical support Requests, on-site engineers, 24/7 Service Desk Support levels and SLA Response time fixed in the contract System administration Windows and Linux servers, AD, virtualisation IT infrastructure Core environment, assessment, VDI Networks and telecom Structured cabling, design, audit and monitoring Low-voltage systems Video surveillance and access control Cloud services and hostingNew VPS/VDS, servers for 1C and Bitrix, S3 Backup Backups, cloud storage, recovery plan
Regulatory requirements 152-FZ, personal data, documentation Protection of systems and data Infrastructure, applications, databases, WAF Monitoring and control SOC, vulnerability scanners, antivirus protection Security tools Supply and deployment of security tools, VPN and cryptography
Websites and web development From a business card site to a B2B platform on 1C-Bitrix E-commerce and integrations 1C exchange, payments, delivery, marketplaces Bitrix24 and portals Portal and CRM implementation, licences Custom development Purpose-built services, mobile applications Testing and QA Functional, load and automated testing
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Import substitution Migration to Russian software and hardware 152-FZ compliance Documents and safeguards ready for an inspection Office relocation Network, servers and workstations at the new site Opening a branch Standard setup and a link to head office Remote work VDI, 1C access, secure channels Downtime protection Backups, monitoring, recovery plan
Retail and e-commerce POS, product labelling, online store, 1C exchange Manufacturing Shop-floor networks, servers, accounting systems Healthcare Personal data protection, fault tolerance Construction Site-to-site connectivity, workstations, CAD Logistics Warehouse, data terminals, integrations and monitoring Public sector Import substitution, portals, FSTEC requirements
Small business Up to 15 workstations, basic support Mid-sized business Servers, network and 24/7 support Large business Dedicated team, SLA, reporting Branch network One IT standard across every location
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What the solution includes

Five blocks. The first decides whether the rest works at all: without a stable network the terminals are useless.

Discuss the scope

Wi-Fi between the racks

A wireless survey accounting for racking height and how full it is, with seamless roaming so a terminal does not lose the network on the move.

Data collection terminals

Selection, configuration and connection of data terminals to the accounting system, label printers and scanners at goods-in and dispatch.

Accounting integrations

Exchange between the warehouse system, 1C, the website and the marketplaces: one stock figure for all channels instead of manual reconciliation.

Connectivity and redundancy

Two links with automatic failover: goods-in stopping because of a provider outage costs many times more than the backup.

Video surveillance and access control

Cameras covering goods-in, dispatch and the gates with sufficient archive depth, plus access control to the storage areas.

How we implement it

A warehouse cannot be shut down for a week, so the work goes zone by zone and in the gaps between shifts.

01

Wireless survey

A wireless survey with the racking full rather than an empty warehouse: full aisles change the picture completely.

02

Installation zone by zone

We install the access points and the cabling zone by zone without stopping the rest of the warehouse.

03

Terminals and data exchange

We configure the data terminals and the exchange with the accounting system on a test database, then switch to the live one.

04

Training and support

We show the warehouse staff how to use the terminal and stay available during the first shifts, when questions are most frequent.

A Wi-Fi survey has to be done in a fully stocked warehouse. A survey of empty racking gives a pretty picture that falls apart once the aisles are full of goods: boxes and metal absorb the signal. Rearranging the access points afterwards costs more than surveying under real conditions in the first place.

Frequently asked questions

The cause is usually that the access points were installed without a survey and work as independent networks: moving between aisles, the device reconnects and loses its session. The fix is a wireless survey and one network with seamless roaming. Adding another access point just in case usually makes it worse.

If goods-in stopping is unacceptable, then yes, a local server gives independence from the link. If the warehouse is small and tied to central accounting, it is usually better to work over the link to the office or through the cloud, with a mandatory backup connection.

The switch pays off where stock counts show discrepancies and mis-picks. Terminals remove manual entry and with it the main source of errors. But it is worth starting by tidying up the product list: automating a mess costs more than sorting it out first.

Yes. We handle the launch ourselves on site; after that remote support covers most requests, and for site visits we bring in a regional contractor under our supervision. Requests still go through one support desk rather than directly to them.

Which services it is built from

The whole catalogue
Area 05 Networks and telecom Warehouse Wi-Fi and backup links Area 19 Hardware Terminals, scanners, label printers Area 11 E-commerce and integrations Stock exchange with the website and marketplaces Area 06 Low-voltage systems Video surveillance of goods-in and dispatch areas

We will look at your warehouse

Tell us the floor area, the racking height and your accounting system. We will run a wireless survey and propose a network and equipment design.